Dear Jennifer,
It was nice to meet you the other day. Again, welcome to your new job. I like working here a lot. I’ve been here four years and hope to be here for about 15 more.
Please keep in mind that I have a condition called prosopagnosia which means I don’t remember faces well. It could take me a while to get yours down, so feel free to “re-introduce” yourself if I see you in the building. Chances are I will ignore you because I’ll have no memory of your face. Sorry, it’s just how I was born.
Please let me know if you need any help with anything. I know how it feels when everything’s new.
Reg
Forgetting names is extremely common. Face blindness is completely different and has a greater impact on social dynamics. We who suffer from prosopagnosia have difficulty keeping a new face in our memory for even a few minutes. I've introduced myself to the same person at a party five minutes after meeting him, simply because he changed places in the room. Forgetting names is a common, understandable problem for which most people will immediately forgive you. Face blindness is a serious social handicap. At times it makes me look like an idiot; at other times I look like a snob because I don't say hi.
I'm good remembering faces, its the names that I sometimes forget.